Care and Attention
Most of our services
entail the conservation
of items that are both
delicate and decades
old. Brittle cine film, glass slides or negatives, old shellac records and dried out reel to reel audio tapes. So the processes we
use have to involve careful and
time-consuming procedures designed to protect
and safeguard
these precious items.
We would not want to
handle your order in any
other way. Our belief in
the following adage is
paramount........
’If it’s
worth doing – it’s worth
doing well’

Turnaround Times
Because of the unique, delicate & time consuming nature of our work
we choose not to sacrifice
quality in favour of
quantity. It's not about how fast these items can be processed, but about how well they can be processed. Therefore, please allow at
least 10 to 15 working days
for your orders turnaround. During peak holiday periods (Christmas etc.) this may well be extended.
When we acknowledge receipt of your order you will also receive an estimated turnaround time for your order based on our current workload.
Smaller orders such as a single cine reel, record, audio tape or betamax tape may be turned around more quickly.
If you need your order processing
sooner than the estimated time we may still be able
to help you with our 'Fast-Track' service.
